7 Days Exchange….
1. Item can be exchanged within 7 days of the date of receipt of goods by customer
2. Exchange will be accepted only in the case of manufacturing defect or dispatch of incorrect item.
3. Your exchange request should be sent by email to contact@samhitaweaves.com within 24 hours of receipt of the package.
4. To avail of the 7 day exchange, your item must be returned in its original unused condition to reach us within 7 days of receipt of your shipment.
5. You can choose an alternate product of the same value, lower or higher value for the product accepted by us as exchange.
6. In case the value of the alternate product is higher you will have to pay the difference. If the value is lower, we will issue you a credit note for the balance value.
7. In case you are unable to find an alternate product immediately, we’ll send you a credit note for the value of the item(s) that you exchange. This credit note can be utilized against a future purchase later. This Credit Note will be valid for a period of 90 days from the date of issue.
8. If you wish to cancel order, cancel it within 24hrs of booking. Samhita weaves does not allow cancellation of orders once processing start. In such case the customer is eligible to exchange the product as per our exchange policy.
9. Once receipt of the product, we’ll begin the exchange process. You can then pick and choose an alternate product from our wide range of collection at samhitaweaves.com
In case of Refund
1. Once we receive your item, we will inspect it and notify you that we have received your returned item.
2. Defect to be mark on the item along with all labels on it.
3. Give us 2-3days to check and refund the amount.
Sale products are not returnable and Non Refundable :
Sale Offer products cannot be claimed under this refund / return policy.
Shipping for return items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us at contact@samhitaweaves.com
